One of our instructors is pursuing a PHD in learning theory. Recently we talked about the process that people and organizations go through when learning new things or addopting new technology. It basically looks like this:
It seems to me that the trick to avoiding a deep and sometime insurmountable productivity decline is to keep up-to-date – be always improving. Then your steps to learning new technology are smaller and less risky. When an organization goes too long without improving, that trough can get big enough to cause frustration, project failure, even loss of staff.
At Improving, we help minimize the down side and maximize the upside by leading people through the adoption of technology and techniques – teaching them quickly, avoiding common pitfalls, and giving lessons from our experience so they don’t have to learn from their own trial and error. And finally, by fitting all of the technologies and best practices together into an integrated solution delivery capability, we make individuals and organizations higher yield than ever before.